Terms of Service

Terms of Service

  • Company Name: Zhongyi Interactive (Zhuozhou) Network Technology Co., Ltd.
  • Company Email: service@ovelyrax.com

OVERVIEW

Welcome to Ovelyrax™.

These Terms of Service (“Terms”) explain the rules, responsibilities, and conditions that apply when you access or use our website, online store, products, and related services.

Throughout these Terms, the words “we,” “us,” and “our” refer to Ovelyrax™.

Our online store is operated through Shopify, which provides the platform technology that allows us to offer products, process orders, and provide a convenient shopping experience.

By visiting our website, browsing our products, placing an order, or using any part of our services, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please discontinue use of our website and services.


SECTION 1 - WEBSITE ACCESS & CUSTOMER RESPONSIBILITIES

By using Ovelyrax™ services, you confirm that you have reached the legal age required in your location or have received permission from a parent or legal guardian when applicable.

When purchasing products or using certain features of our website, you may be required to provide information including:

  • Email address

  • Billing details

  • Payment information

  • Shipping information

You agree that all information provided is accurate, complete, and up to date.

You are responsible for maintaining the security of your account information and for all activities performed through your account.

Accounts may not be transferred, sold, or assigned to another person without authorization.


SECTION 2 - PRODUCTS & DESCRIPTIONS

At Ovelyrax™, we make every effort to present our home textile collections accurately, including product images, descriptions, colors, and details.

However, please understand that:

  • Screen settings may affect how colors appear on different devices

  • Minor variations may occur due to materials, production processes, or lighting conditions

  • Product availability, descriptions, and specifications may change without prior notice

We reserve the right to update, modify, discontinue, or limit products at our discretion.


SECTION 3 - ORDERS & PURCHASES

When you submit an order through our website, you are making a request to purchase selected products.

Ovelyrax™ reserves the right to accept, decline, or cancel orders when necessary, including situations involving:

  • Incorrect pricing information

  • Product availability issues

  • Suspected fraudulent activity

  • Payment processing problems

Your order becomes confirmed after payment approval and order acceptance.

Please review your order information carefully before completing checkout.

All returns and refunds are handled according to our Return & Refund Policy.

Products purchased through Ovelyrax™ are intended for personal household use and may not be resold without permission.


SECTION 4 - PRICING & PAYMENT INFORMATION

Product prices, promotions, and discounts may change at any time.

The price charged will be the amount displayed at checkout when your order is submitted.

Unless stated otherwise, customers may be responsible for applicable:

  • Taxes

  • Shipping charges

  • Customs fees

  • Import-related costs

You agree to provide accurate payment and account information for all purchases.

You confirm that:

  • Your payment information is valid and authorized

  • You have permission to use the selected payment method

  • All charges related to your order will be completed successfully


SECTION 5 - SHIPPING & DELIVERY

Ovelyrax™ works with trusted fulfillment partners to deliver products efficiently.

Shipping dates are estimates only and are not guaranteed arrival dates.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs procedures

  • Weather conditions

  • Events outside our reasonable control

Once an order has been transferred to the shipping carrier, responsibility for delivery progress follows the carrier’s handling process.

Please review our Shipping Policy for additional details.


SECTION 6 - INTELLECTUAL PROPERTY

All content available through Ovelyrax™ services, including but not limited to:

  • Brand names

  • Logos

  • Product designs

  • Images

  • Text

  • Graphics

  • Website layouts

  • Marketing materials

is owned by Ovelyrax™, its partners, or applicable licensors and is protected by intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not copy, reproduce, distribute, modify, sell, or use our content without prior written permission.

All rights not expressly granted remain reserved by Ovelyrax™.


SECTION 7 - THIRD-PARTY SERVICES

Our website may include access to third-party tools, applications, or services.

These services are provided by external companies, and Ovelyrax™ does not control or guarantee their availability, performance, or policies.

Your use of third-party services is at your own discretion and subject to the terms provided by those third parties.


SECTION 8 - EXTERNAL LINKS

Our website may contain links to external websites or resources.

Ovelyrax™ is not responsible for the content, policies, products, or services provided by third-party websites.

Before interacting with external websites, we recommend reviewing their own terms and privacy policies.


SECTION 9 - SHOPIFY PLATFORM

Ovelyrax™ uses Shopify as the platform supporting our online store operations.

However, purchases made through our website are transactions directly between you and Ovelyrax™.

Shopify is not responsible for products purchased from Ovelyrax™, order fulfillment, customer service matters, or any issues related to transactions between customers and Ovelyrax™.


SECTION 10 - PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that your information may be processed through Shopify and other service providers necessary to operate our store and provide services.

Please review our Privacy Policy for more information about data collection and usage.


SECTION 11 - CUSTOMER FEEDBACK

If you provide feedback, reviews, suggestions, comments, or other materials to Ovelyrax™, you grant us permission to use such content for improving, promoting, and operating our services.

You confirm that:

  • You own the content you submit

  • Your feedback does not violate third-party rights

  • Your submission does not contain unlawful or harmful material

Ovelyrax™ reserves the right to remove content that violates these Terms or applicable laws.


SECTION 12 - INFORMATION ACCURACY

Occasionally, our website may contain errors, including:

  • Product descriptions

  • Pricing information

  • Availability details

  • Promotions

  • Shipping information

Ovelyrax™ reserves the right to correct inaccuracies, update information, or cancel affected orders when necessary.


SECTION 13 - PROHIBITED ACTIVITIES

You agree not to use our website or services for:

  • Illegal activities

  • Fraudulent behavior

  • Unauthorized access attempts

  • Misuse of website content

  • Distribution of harmful software

  • Collection of personal information from others

  • Activities that interfere with website operation

We reserve the right to restrict or terminate access if these Terms are violated.


SECTION 14 - TERMINATION

Ovelyrax™ may suspend or terminate access to our services when necessary due to violations of these Terms or applicable laws.

Any obligations that naturally continue after termination will remain effective.


SECTION 15 - DISCLAIMER

Our website and products are provided on an “as available” basis.

While we aim to provide accurate information and quality products, Ovelyrax™ does not guarantee that:

  • Website access will always be uninterrupted

  • Information will always be error-free

  • Products will meet every individual expectation

Certain legal protections may vary depending on your location.


SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Ovelyrax™ and its partners shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website use

  • Product purchases

  • Service interruptions

  • Third-party actions

This limitation applies except where prohibited by applicable law.


SECTION 17 - INDEMNIFICATION

You agree to protect and hold harmless Ovelyrax™, Shopify, and related partners from claims, damages, or expenses resulting from:

  • Your violation of these Terms

  • Your misuse of our services

  • Your violation of applicable laws or third-party rights


SECTION 18 - SEVERABILITY

If any section of these Terms is determined to be invalid or unenforceable, the remaining sections will continue to remain effective.


SECTION 19 - COMPLETE AGREEMENT

These Terms, together with our Privacy Policy and related policies, represent the complete agreement between you and Ovelyrax™ regarding use of our services.


SECTION 20 - ASSIGNMENT

You may not transfer your rights or responsibilities under these Terms without written approval from Ovelyrax™.

We may transfer our rights and obligations when necessary to operate our business.


SECTION 21 - GOVERNING LAW

These Terms shall be interpreted according to applicable laws in the jurisdiction where Ovelyrax™ operates.


SECTION 22 - HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.


SECTION 23 - CHANGES TO TERMS

Ovelyrax™ may update these Terms from time to time.

The latest version will always be available on this page.

By continuing to use our website after updates are posted, you agree to the revised Terms.


SECTION 24 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

📧 Email:
service@ovelyrax.com

🏢 Company Name:
Zhongyi Interactive (Zhuozhou) Network Technology Co., Ltd.

Thank you for choosing Ovelyrax™.

We appreciate your trust and are committed to providing a thoughtful and reliable home shopping experience.