01
Information We Collect
We collect information needed to support a smooth shopping
experience and to securely process and fulfill customer orders.
Information You Provide
Personal information may be collected when you:
- Place an order
- Create an account
- Subscribe to our emails
- Contact customer support
Information provided in these situations may include:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment-related information
Automated Information
When you browse our website, certain information may be received
automatically, including:
- Your IP address
- Device and browser information
-
Website interaction information collected through cookies and
related technologies described in Section 5
02
How We Use Your Information
Information collected through Ovelyrax™ may be used for the
following purposes:
Order Fulfillment
To process payments, prepare shipments, and provide order
confirmations and tracking information.
Customer Experience
To personalize your experience and improve our website and
product offerings.
Communication
To answer customer inquiries and, where you have chosen to opt in,
send information about products, promotions, updates, or special
offers.
Security & Fraud Prevention
To help prevent unauthorized transactions, fraudulent activity,
and abuse.
03
Data Protection & Security
We consider the protection of personal information an important
part of handling customer data.
Encryption
Sensitive payment information is transmitted through Secure
Socket Layer (SSL) technology and encrypted by the payment
gateway provider.
Access Control
Personal information is maintained on secure networks and may
only be accessed by authorized personnel who are required to
keep that information confidential.
No Card Storage
Ovelyrax™ does not retain credit or debit card details on its
servers after a transaction has been completed.
04
Third-Party Disclosure
Ovelyrax™ does not sell, trade, or transfer Personally
Identifiable Information to external parties for their own
independent use, except where trusted partners assist with the
operation of our website or business activities.
Advertising & Marketing Partners
Certain third-party partners may place cookies, pixels, or
comparable technologies on our website to support relevant
advertising. These partners may collect information about your
online activity across websites over time.
The partners identified in this policy include:
Information collected by these partners is governed by their
respective privacy policies. You may opt out of targeted
advertising through the links listed above or through your
browser settings.
Yes, Ovelyrax™ uses cookies.
Cookies are small files transferred to your device that help a
website recognize your browser and remember certain information.
Cookies used through our website include:
Strictly Necessary Cookies
Used for essential website functions such as the shopping cart
and checkout.
Analytics & Performance Cookies
Used to help us understand website activity and improve the
customer experience.
Marketing Cookies
Used by partners such as Meta and AppLovin to help provide
relevant advertising.
For Shopify's detailed cookie information, please visit:
https://www.shopify.com/legal/cookies
You may disable cookies through your browser settings. However,
doing so may prevent some website features from functioning
correctly.
Our website may contain links to websites or services operated by
third parties.
These third-party sites operate independently and maintain their
own privacy policies. Ovelyrax™ is not responsible for the
content, privacy practices, or activities of third-party
websites.
07
California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA:
-
Users may visit our website anonymously
-
This Privacy Policy is made available through a clearly visible
website link
-
Changes to this Privacy Policy will be published on this page
-
Users may correct or update personal information by contacting
us or signing into their account
Do Not Track Signals
We honor Do Not Track (DNT) signals. When a DNT browser mechanism
is enabled, we do not use tracking, cookies, or advertising.
08
Children’s Privacy (COPPA)
Ovelyrax™ does not knowingly collect personal information from
children younger than 13.
If you believe that a child has submitted personal information to
us, please contact us immediately so that the information can be
promptly removed.
09
Fair Information Practices & Data Breaches
If a data breach occurs, we will:
-
Notify affected users by email within 7 business days
-
Publish a notice on our website within 7 business days
10
CAN-SPAM Act Compliance
Email addresses may be collected for order processing and
order-related communications. If you choose to opt in, we may
also send promotional email communications.
In accordance with the CAN-SPAM Act:
-
We do not use misleading subject lines or sender information
-
Promotional messages are clearly identified
-
You may unsubscribe at any time by following the instructions
provided at the bottom of each email
-
Opt-out requests are honored promptly
If you have questions about this Privacy Policy or about how your
information is handled, please contact us:
Email:
service@ovelyrax.com
