Privacy Policy

Privacy Policy

  • Company Name: Zhongyi Interactive (Zhuozhou) Network Technology Co., Ltd.
  • Company Email: service@ovelyrax.com

Last Updated: August 13, 2026

At Ovelyrax™, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, process, use, and safeguard your information when you visit our website, browse our collections, or make purchases through our online store.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect information that helps us provide a smooth shopping experience, process orders, and improve our services.

Information You Provide

When you interact with Ovelyrax™, you may provide information when you:

  • Place an order

  • Contact our customer support team

  • Subscribe to updates or promotional communications

  • Complete checkout information

The information collected may include:

  • Full name

  • Email address

  • Shipping address

  • Billing information

  • Phone number

  • Payment-related details

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address

  • Browser type and device information

  • Website activity and browsing interactions

  • Pages viewed and shopping behavior

This information helps us improve website performance and provide a better customer experience.


2. How We Use Your Information

Ovelyrax™ uses collected information for purposes including:

Order Processing & Delivery

We use your information to:

  • Confirm and process purchases

  • Complete payments

  • Arrange product shipment

  • Send order confirmations and tracking updates

Customer Support

Your information allows us to:

  • Respond to questions and requests

  • Provide assistance regarding orders

  • Improve our customer service experience

Website Improvement

We may use information to:

  • Understand how visitors use our website

  • Improve product selections and website functions

  • Create a more personalized shopping experience

Security Protection

Information may be used to:

  • Detect suspicious activities

  • Prevent unauthorized transactions

  • Protect our customers and website operations


3. Protecting Your Information

We take reasonable steps to protect your personal information.

Secure Transactions

Payment information is processed through secure payment providers using encryption technology designed to protect transaction details.

Limited Access

Personal information is accessible only to authorized service providers and personnel who require access to perform necessary business operations.

Payment Information

Ovelyrax™ does not store complete credit or debit card information on our own servers after payment processing is completed.


4. Sharing of Information

Ovelyrax™ does not sell, rent, or trade your personal information for independent third-party use.

We may share information only with trusted partners that help us operate our business, including:

  • Payment processing providers

  • Shipping and fulfillment services

  • Website hosting providers

  • Customer service platforms

  • Analytics providers

These partners only receive information necessary to provide their services.


5. Advertising & Marketing Technologies

We may work with selected marketing partners that use technologies such as cookies, pixels, or similar tools to understand website activity and provide more relevant advertising.

These companies may collect information according to their own privacy policies.

Examples of third-party platforms may include:

  • Meta Platforms

  • Google services

  • Other advertising and analytics providers

You may manage advertising preferences through your browser settings or the privacy controls provided by these platforms.


6. Cookies Policy

Ovelyrax™ uses cookies and similar technologies to improve website functionality.

Cookies help us:

🍃 Maintain essential website features

🛒 Remember shopping cart information

📊 Understand website usage patterns

✨ Improve browsing and shopping experiences

Cookies may include:

Essential Cookies

Required for basic website operations such as checkout and account functions.

Analytics Cookies

Help us understand visitor activity and improve website performance.

Marketing Cookies

Used to provide more relevant advertising and measure campaign performance.

You may disable cookies through your browser settings. However, some website functions may not work properly after disabling cookies.


7. Third-Party Websites

Our website may contain links to external websites, applications, or services.

These third-party websites operate independently and have their own privacy practices.

Ovelyrax™ is not responsible for the privacy policies, security practices, or content of external websites.

We recommend reviewing their privacy policies before providing personal information.


8. California Privacy Rights

For California residents, applicable privacy laws may provide certain rights regarding personal information.

These rights may include:

  • Requesting access to personal information

  • Requesting correction of inaccurate information

  • Requesting deletion of certain personal information

  • Managing communication preferences

To submit a privacy-related request, please contact us using the information below.


9. Children’s Privacy

Ovelyrax™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us promptly so that we can review and remove the information when appropriate.


10. Data Security & Breach Response

We maintain reasonable security measures designed to protect personal information.

In the unlikely event of a security incident involving personal information, we will take appropriate steps, which may include:

  • Investigating the issue

  • Taking corrective measures

  • Providing notifications when required by applicable laws


11. Email Communications

If you choose to receive marketing communications from Ovelyrax™, we may send updates about:

  • New collections

  • Product announcements

  • Special offers

  • Brand news

You may unsubscribe at any time by following the unsubscribe instructions included in promotional emails.

We do not send misleading communications and respect your choice regarding marketing messages.


12. Changes to This Privacy Policy

Ovelyrax™ may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage you to review this Privacy Policy regularly.


13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

📧 Email:
service@ovelyrax.com

🏢 Company Name:
Zhongyi Interactive (Zhuozhou) Network Technology Co., Ltd.

Thank you for trusting Ovelyrax™.

We are committed to creating a secure, transparent, and comfortable shopping experience for every customer.